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Return & Exchange Guarantee


Free 1-3 Day USPS Shipping

Lowest price guaranteed

International shipping is available.
Restrictions apply (see below)

If you are not happy with your purchase for any reason whatsoever, we get it! It's fine.

We will gladly accept a return or exchange within
the policy guidelines below. 

To talk to a real person:
Call customer service at 9175587712



We have the lowest prices or we will match theirs.
You can be rest assured you are getting a deal!

Your satisfaction is our priority. We want to do it by keeping costs reasonable.  

To claim the Price Match Guarantee you must provide us proof of price within 7 days of purchase. 

Send a picture or screenshot to Evette(owner)
email -


In-store:  Exchange or store credit only within 7 days of purchase with receipt. 

Lay-a-way is available at retail location, but you must be able to pick it up and pay in person. An initial deposit is required to secure your item. Following that, you will have 2 weeks to make your first payment and then another 2 weeks for the next payment continues until the total is paid off. Paying is easy,
 our lay-a-way rules are tailored to your preferences and no interest is due. Payments amounts and length of payment time can be customized to what works best for you. We ask the the initial deposit be at least $40 - but you can start at a lower deposit if $40 doesn't work.

Paypal Credit is also available for orders over $99.00. If you pay within 6 months Paypal will not charge you with interest. Financing can be easy and painless, just select Paypal credit in your Paypal checkout account to get access to this.


Online Orders: 

All Returns and exchanges must be made within 14 days of receiving your order. If the 14 day limit has been exceeded, store credit can be issuedWhere possible, include your order slip with the reason written onto the blank space or on a separate sheet of paper.

In case of returns which is not our fault we will deduct cost of shipping and handling.

To return, ship your merchandise to:

Evette Mansoor

8305 Bergenline Ave

APP #5

North Bergen, NJ 07047

Refund will be issued to the account with which you checked out with once the shoes have been received.We will deduct $25.00 to cover our expenses. To expedite the refund, you can notify us of your intent so we know to expect your package in the mail.

To Exchange, Tell us which pair you want to exchange for and send back the shoes you don't want to: 8305 Bergenline ave APP #5 North Bergen NJ 07047. Once we get back the shoes, we can send out the new ones. Include $25 check or cash to cover processing, shipping and handling within.

**Davinci cannot be responsible for worn shoes, weakening attachments, ornaments & stones missing due to ordinary wear and tear. If the order was a manufacturer error or our fault, we will take responsibility for repair expenses. In case the return request was for a reason that isn't an error and we shipped you the correct order there may be a 15% restocking fee.**

International Orders: Due to the high cost of shipping, we cannot accept returns & exchanges. In case of unauthorized package refusal or bounce we reserve the right to charge a 50% restocking fee at our discretion.